Privacy


PRIVACY POLICY

We respect the privacy rights of our online visitors and the importance of protecting your personal information. We will only collect and use your personal information as outlined below.

By visiting our site, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.
 

COLLECTION OF INFORMATION

When you create an account, place an order or register for a service offered by Lionpalm, we may collect personal information including your name, email address, phone numbers, home address, shipping and billing addresses so that we can process and fulfil your order.

Correspondence may also be collected and stored.
 

USE OF INFORMATION

Lionpalm collets details to provide you with a personalised shopping experience and may be used in to improve our products and services, fulfil a deliver and orders, manage your account and to update you on the delivery of the product.

We may also use your personal information to send you marketing updates and promotional offers. If you no longer wish to receive communication from us, you may opt-out of our subscription.

We do not sell, share or trade personal information collected online with third parties. In exceptional circumstances we may be required to disclose personal information to a regulatory body only where there is a legal obligation to do so.
 

ACCESS TO INFORMATION

You can access, update and delete your personal information by contacting studio@lionpalm.com or when placing an order.
 

SECURITY

We are committed to ensuring that your information is secure. We will take all reasonable steps to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. 

Lionpalm uses squarespace, izettle and PayPal for its credit card transactions.  Lionpalm never permanently store credit card details.
 

COOKIES

Our site uses cookies that enable you to browse the site and use our features such as shopping baskets. We use cookies to measure and analyse how our customers use the site. This allows us to continuously improve our site and your shopping experience. 

A cookie in dose not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. declining cookies may prevent you from certain features that use cookies.

By using our site, you agree that we can place these types of cookies on your device and access them when you visit the site in the future.


LINKS

This Privacy Policy does not apply to sites maintained by other companies or organisations to which we link and Lionpalm is not responsible for any personal information you submit to third parties via our site. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting your details.
 

UNDER 16

If you If you are under 16, we require that you inform a parent or guardian about Lionpalm Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering or placing an order with Ellery.
 

CHANGES TO THE PRIVACY POLICY

We reserve the right to modify and change the Privacy Statement at any time, so please review it frequently. If we do change our privacy policy, we will post those changes to this privacy statement here.

ADDITIONAL INFORMATION ON PRIVACY

If you would like further information regarding privacy issues or if you have a complaint, comment or query relating to these terms, please email studio@lionpalm.com